Terms of Service
Last updated 25 August 2026
Not yet reviewed by a lawyer. This is a working draft so you can see what we do and do not do with your information. It will be replaced with a checked version before anybody is charged.
Who you are dealing with
yo drizzy is run by Gnarly by Nature Pty Ltd, an Australian company. These terms are between you and us. By making an account you accept them.
What the service is
yo drizzy keeps track of your jobs, your crew, your quotes and your invoices, and lets you do it by talking rather than by filling in forms. It sends text messages to people you tell it to send them to.
Your account
- You need to be running a business, or working for one, to use it.
- You are responsible for what happens under your login. Keep it to yourself.
- One account is one business. Your crew get their own way in and see only what they need to.
The trial and paying
The trial runs seven days and does not ask for a card. After that there is one plan, Business Pro, at $199 a month, GST included. It covers you and up to 5 crew, plus $39 a month for each person past that. The price is the same whether you work on your own or have a crew. Month to month, no contract and no minimum term. We will give you at least thirty days' notice by email before a price changes, and you can cancel in that time and not pay it.
This is a subscription and it renews on its own. If you put a card on at the end of the trial, Gnarly by Nature Pty Ltd charges that card the amount above in Australian dollars, and then charges the same amount on the same date each month, automatically, until you cancel. Nothing is charged during the trial and nothing is charged if you never put a card on. You can cancel at any time from inside the app, and cancelling stops any further charge.
Gnarly by Nature Pty Ltd is the company that charges you, and that is the name you will see on your statement rather than yo drizzy. yo drizzy is the product; Gnarly by Nature Pty Ltd is the Australian company behind it, ABN 29 668 908 987.
How the payment is taken
Card payments are processed by Revolut. Your card details are entered on Revolut's own page and are never sent to us, never pass through our systems and are never stored by us. We hold a reference that lets us charge the card again for your subscription, and nothing else.
Everything is charged in Australian dollars and includes GST. If your card is issued outside Australia your bank may add a conversion fee, which is theirs and not ours.
You get everything the moment you sign up. There is nothing to ship and no waiting period, the seven day trial is full access from the first minute.
If you think a charge is wrong
Email hello@yodrizzy.com before you ring your bank. Almost every disputed charge is something we can look at and put right the same day, and a refund from us reaches you faster than a chargeback does.
Where we agree a refund, it goes back to the card it came from. How quickly it shows up is your bank's business rather than ours, and is usually five to ten business days.
Cancelling, and getting your money back
You can cancel any time from inside the app. There is nobody to ring and nothing to negotiate. You keep it until the end of the month you have already paid for, and you are not charged again.
We do not refund part months by default, because you keep the month you paid for. But:
- If we charged you after you cancelled, or charged you twice, tell us and we will put it back. That is a mistake, not a policy.
- If something was badly broken and you tell us within 30 days of being charged, email us and we will refund that month. We would rather give the money back than have you tell somebody it was no good.
- If we close your account for a reason that is not your doing, you get the unused part back.
Email hello@yodrizzy.com and a person reads it. We aim to sort a refund within five working days.
All of that is on top of your rights under Australian Consumer Law, which cannot be signed away and which nothing here is trying to sign away. If the service is not fit for purpose you have remedies whatever this page says.
Gnarly by Nature Pty Ltd is the company that charges you, and that is the name you will see on your statement rather than yo drizzy. yo drizzy is the product; Gnarly by Nature Pty Ltd is the Australian company behind it.
Text messages, and the people in your account
When you add somebody to your crew, you are telling us you have their permission to text them about work. When you put a customer's name, address or number in, you are telling us you are entitled to. Those are your calls to make, not ours, because they are your people and your relationships. We have never met them and have no way of asking.
So the responsibility for having that permission stays with you, and if somebody comes after us because you did not have it, that is yours to carry. Anybody can reply STOP to a message and we will not text them again, whatever you tell us afterwards.
Under the Spam Act you need consent to send commercial messages. Messages about a job somebody is working on are not marketing, and that is the only kind this sends.
What Drizzy is and is not
Drizzy and the crew are software. They read what you write and act on it, and like anything that reads, they can read something the wrong way. Check anything that matters before you rely on it, especially money going out and messages going to customers. Nothing is sent on your behalf until you say so.
We are not your accountant, your lawyer or your licensed adviser, and nothing the crew says is any of that. Nothing here is compliance advice either: what is on the trade pages about licensing and certificates is a plain summary with its source next to it, not a substitute for reading the source.
Quotes and invoices go out under your business name, with your ABN and your licence number on them. They are yours, read them before they go, because the customer receiving one has no idea software was involved and will hold you to the number on it.
Your information is yours
Your jobs, your customers and your figures belong to you. We do not sell them and we do not hand them to anybody else to advertise at you. You can take them with you or ask us to delete them. See the privacy policy.
What you cannot do with it
- Send messages to people who have not agreed to hear from you.
- Use it to break the law, or somebody else's rights.
- Resell it, or pull it apart to build your own.
When it does not work
We will do our best to keep it running and we cannot promise it never stops. Where the law lets us limit what we owe you if it does, we limit it to what you have paid us in the last twelve months. Nothing here takes away rights you have under Australian Consumer Law, which cannot be signed away and which we are not trying to sign away.
Stopping
You can close your account whenever you like. We can close yours if you do not pay, or if you use it for the things listed above. We will give you a fair chance to get your information out first.
Things outside anybody's control
If Cloudflare, Revolut, our text provider or the model provider goes down, this goes down with them, and the same is true of anything else nobody could have prevented. We will tell you what is happening and get it back as fast as we can, and we are not liable for what happens in the meantime beyond the cap above.
The rest of it
If one part of these terms turns out not to hold, the rest still does. If we do not enforce something straight away we have not given it up. We may transfer these terms if the business is sold, and your account and your information go with them on the same terms. You will be told before that happens.
Which law
These terms are governed by the law of New South Wales, Australia, and the courts of New South Wales have jurisdiction.
Who you are contracting with
Gnarly by Nature Pty Ltd
ABN 29 668 908 987
Registered in Australia
hello@yodrizzy.com